Operator and Scope

This Refund Policy applies to A.A.L.F. Pro memberships sold by The Packard House & Co., a Michigan DBA.

Free Trial

The 7-day A.A.L.F. trial costs $0, does not require a credit card and does not automatically convert into a paid membership. Because no payment is collected for the trial, there is no trial charge to refund.

Paid Memberships

Monthly and Annual Pro charges are nonrefundable once processed, except for duplicate charges, confirmed billing errors or where a refund is required by law. We do not provide prorated refunds or credits for unused time, partial billing periods, failure to use the service or cancellation after a renewal has processed.

Cancellation and Access

Canceling stops the next scheduled renewal. It does not reverse the current charge. Unless required otherwise by law, Pro access continues until the end of the paid monthly or annual billing period.

Cancel before the renewal date if you do not want the next charge. You may use available account controls or contact support@aalf.pro for cancellation help.

Duplicate Charges and Billing Errors

If you believe you were charged twice or charged the wrong amount, email support@aalf.pro promptly. Include the email connected to your membership, the charge date and amount, and a description of the problem. Do not email a full card number. We will review the payment record and correct confirmed errors.

Service Problems

If a technical problem prevents you from using a paid feature, contact support so we can investigate. We may provide an appropriate correction, credit or refund when required by law or when we determine it is warranted, but reporting a technical issue does not automatically create a refund right.

Payment Disputes

Please contact support before starting a payment dispute so we have an opportunity to investigate and correct a billing error. Nothing in this policy limits rights that cannot legally be waived.

Policy Changes

We may update this Refund Policy for future purchases or renewals. Changes will not retroactively remove rights required by law. The current effective date appears at the top of this page.